Are you tired of having to enter the VIN number? You can now use the registration number!
You can now use the registration number instead of the VIN number on the AutologicMobile App. This will automatically populate the vehicle details, saving you time when submitting a support request.
We have set up help guides to provide online step by step instructions when using the AutologicMobile App.
Download the AutologicMobile App here:
Guided Diagnostics at Your Fingertips
Access our Remote Expert Support team conveniently through our mobile app from your iOS or Android device. AutologicMobile collects details of a problematic car by scanning the VIN barcode and asking a few simple questions. It also uses some of the standard functions on your Smartphone, such as camera and flashlight, to provide additional information to our support team.
AutologicMobile uses the integrated VIN barcode scanner, you can capture the VIN, provide further detail of the vehicle and issues, and use your device's camera to capture and attach photos or videos to support the diagnosis, before submitting the case. The case will then be assessed by the relevant vehicle brand technician, who will contact you by your preferred method (call or email) to help resolve the problem.