Ray-Hass Auto Ltd
“I recently had a customer's Land Rover L320 2012 in the workshop which required replacement keys. I spoke to Rob Miller via IVS 360, who programmed the required keys for me at which point the vehicle successfully started and ran.
I then spoke to Rob about a fault with the variable effort steering. Rob took me through the steps that I needed to take to use my Opus IVS diagnostic tool and update the car’s configuration file. I followed steps, and the car was back up and running, with no faults. Because of the guidance received, I was able to repair this fault and get the car back to my customer quickly.
Once again thanks to Rob, Duncan Mario AND ALL THE TEAM at Opus IVS for your support and assistance when we get these challenges”
~Ray Hassall, Ray-Hass Auto Ltd.
Envis Autos
"I recently contacted Opus IVS and spoke to Mickey Syrota an OEM-trained master technician. I explained that I had a Mercedes S Class 2001 with a malfunctioning starter motor. Mickey took me through some checks, one of which was to check for oil in the ETC module. Thanks to Mickey's guidance, I found that the ECU was heavily contaminated with oil. Mickey's advice was spot on!"
~Vinny, Envis Autos
Martin Pilley Services
"Speaking with David Phillips at IVS 360, I advised that a Volvo V60 I was working on had a fault light on with an EGR fault logged, but had no noticeable driving issues present. David took me through some step-by-step checks to diagnose and repair the fault. One check was to review the lower boost pressure sensor, which was indeed where the problem was. David's guidance was incredibly helpful and resolved the driving fault quickly so that I could get on with my next job. For me, IVS 360 provides me with essential diagnostic support that enables me to work more efficiently"
~Richard Perriman, Martin Pilley Services
Auditechnik
"I recently had a customer's Volkswagen in the workshop - it was loosing comms with the engine. I spoke to Laurence Ward via IVS 360 who took me through some step-by-step checks to help me identify that I had a corrupt ECU that needed replacing. Using IVS 360 and Lawrence's expert guidance, I was able to fix this fault quickly and get the car back to my customer in good time"
~Ian Sutton, Auditechnik
Big Motoring World
"I recently had a Peugeot 308 that was brought into the workshop with a non-functioning rear wiper that would only work when the rear boot lid release button was pressed. After replacing the boot catch, the fault was still present. I decided to utilise IVS 360, Opus IVS' diagnostic support service, and spoke to Mark Pendle an OEM-trained master technician. Mark advised that I check the bolted earth behind the n/s/r lamp. Mark was spot on and I was able to diagnose that there was indeed a loose earth behind the n/s/r lamp. Diagnosing this quickly enabled me to move on to the next job of the day much quicker!"
~Andrew, Big Motoring World
J & A Murphy
“I recently called Opus IVS to help guide me on an electrical fault with a Renault. Their OEM-trained master technician, Stephen Jones, guided me efficiently on how to resolve the issue quickly. Stephen’s guidance was spot on, and he found a corroded wire which was causing all the issues. The support via IVS 360 enabled me to fix the car quickly, saving me lots of time and money”.
~Ian, J & A Murphy
